Community guidelines

These guidelines keep FlightFix useful and fair for passengers and airlines alike.

• Describe what actually happened, as specifically as you can.
• Distinguish facts (what occurred, what you were told) from your own opinions.
• Do not threaten, harass, or target any individual, including airline staff.
• Do not publish airline employees' private information.
• Do not publish booking codes, ticket numbers, passport details, or other sensitive personal information.
• Do not knowingly submit false or misleading information.
• Airlines may publicly respond to reports about them.
• Submissions that appear manipulated, coordinated, or fraudulent may be removed.